Financial Hardship

First Choice Credit Union understands that some members will face financial difficulty due to unemployment, relationship breakdown, illness or anything else life may throw at you.

Whatever the case First Choice Credit Union can offer Financial Hardship assistance to members facing these situations.

It is our policy to try to find workable solutions that are fair, equitable and effective for both the member and the Credit Union, and to do so in a sensitive and courteous manner.

We will take the time to understand your situation and find the best possible way to help you manage your financial obligations with us.

How to Contact Us

If you are concerned about your ability to meet your loan or overdraft payments, contact us as soon as possible. We will work with you to put in place the best possible assistance measures to help you manage your financial obligations to us.

We encourage all members who are experiencing difficulty in meeting their repayments to contact the Credit Union as early as possible. The earlier you let us know you are having difficulty, the easier it is for us to help you.

Contact the Orange office on 6362 2944 or ring and organise an appointment to speak to our Credit Assistance Staff.

Application for Credit Assistance